Every lead answered. Every follow-up sent. Every wedding planned. Nothing slips.
Meet Ella. Your new AI assistant trained on your venue’s pricing, packages, FAQs, floor plans, policies, and brand voice. Once you approve Ella’s rules and guardrails, she automatically handles sales leads, follow-ups, plans weddings, and handles customer service questions — so your team can focus on what matters most.
Welcome back. Here’s what needs your attention today.
Needs attention
Pending inquiries
9
New & contacted · 9 auto-repliedReplying to Marc Shuster…
Upcoming events
11
Next 30 daysSat 13 Sep · The Nakamura wedding · 160 guests
Planning session9:47pm
Ella is on
Handling 4 conversations. 2 drafts waiting for you.
Ask Ella…Did anything come in after we closed tonight?
Latest inquiries
Megan Hollis & Daniel ReyesDiscussion in progressElla replied
Priya RamanTour booked · Sat 10:00amElla replied
Built for wedding venuesTrained on your venueAutomation follows your rulesBuilt for wedding venuesTrained on your venueAutomation follows your rules
The work that costs bookings is usually the work nobody gets to fast enough.
Leads come in after hours. Couples ask the same questions again and again. Follow-ups get delayed or never happen at all. Quotes and proposals are always changing and eat up your time. Planning details are scattered across email, texts, DMs, calls, and handwritten notes.
That is where bookings slow down, revenue leaks, and teams get buried.
Ella fixes that.
She answers routine questions instantly, keeps leads moving, follows up every time, and hosts planning meetings like a pro.
Ella walks you through Alpha Venue. About five minutes.
Built for wedding venues
Designed around the real work of wedding venues, by people who run three of them.
The Nakamura weddingProposal sent2d agoElla repliedUnassigned
Avery & Sam LindqvistInitial inquiry2 minElla repliedUnassigned
Hannah Ortiz & Ben ColeProposal sent3d agoUnassigned
Sofia MarchettiTour booked1 dElla repliedUnassigned
Live Oak Farm inquiryContacted7d agoUnassigned
Tomas & Ingrid WeberTour booked20d agoUnassigned
Megan Hollis & Daniel Reyes
A Saturday in September · 200 guests · Grand Ballroom · WeddingWire
Call
EmailTextCallVideo
NotesAsked about a custom menu for a guest with allergies. Tasting on the 19th is open.
Timeline
9:40pm ThuInquiry received from WeddingWire
9:46pm ThuElla replied · dates, catering, tour options
10:14pm ThuCouple confirmed tour · Saturday 10am
4:06pm SunNurture sent · Grand Ballroom weddings, menu
Ella is drafting the tasting invite
Draft · awaiting approval
Hi Megan — would you both like to join our tasting on the 19th? The plated menu you asked about will be on the table…
ApproveEditReject
Priya Raman
Saturday 14 March · 140 guests · Grand Ballroom · Phone
Call
EmailTextCallVideo
NotesWants a vegetarian menu for 40 and the rain plan for the terrace ceremony.
Timeline
2:10pm TueCalled · vegetarian menus, parking, rain plan
2:11pm TueElla answered from the venue profile · sent the menu
2:40pm TueTour booked · Saturday 10am
9:00am WedReminder scheduled · Friday 9am
Tour · Saturday 10:00am · Grand BallroomReminder Fri 9am
Marc Shuster
A Friday in June · 120 guests · Court Yard · Email
Call
EmailTextCallVideo
NotesTwo Fridays left in June. He asked about the Court Yard for a ceremony.
Timeline
14d agoInquiry received · pricing and packages
14d agoElla replied · Classic and Signature packages
9d agoFollow-up sent · no reply yet
TodayOverdue · Ella drafted a nudge
Draft · awaiting approval
Hi Marc — still thinking about June? The Court Yard has two Fridays left, and I can hold one for you until Monday if that helps.
ApproveEditReject
Sent to Marc · 9:52pm · follow-up scheduled for Thursday
Dashboard29
Dashboard
Welcome back. Here’s what needs your attention today.
Needs attention
Pending inquiries
9
New & contacted · 9 auto-replied
Meeting requests
0
Awaiting your reply
Upcoming events
11
Next 30 days
New inquiries30 days90 days
128+18% vs last month
1 Aug15 Aug30 Aug
Where they came from
WeddingWire34%
Your website27%
The Knot19%
Instagram & referrals20%
Today
Tour · Priya Raman10:00am · Grand Ballroom
Tasting · The Nakamura wedding1:00pm · Kitchen
Walkthrough · Okafor–Bennett4:00pm · Grand Ballroom
Run your venue
Inquiries & Sales
New leads and tour-to-booking
Bookings & Contracts
Signed agreements and deposits
Events Calendar
Event day operations
Clients
Couples and accounts
Recent activity
Ella replied to Avery & Sam LindqvistWebsite2 min
Deposit received · Hannah Ortiz & Ben ColeSignature18 min
Tour confirmed · Sofia Marchetti · Saturday 11amPhone1 h
Proposal opened · The Nakamura weddingEmail3 h
Agreement countersigned · Tomas & Ingrid WeberCourt YardYesterday
Follow-up sent · Jordan & Lee Whitfield · 4thEmailYesterday
Sales pipeline29
Sales pipeline
Pre-booking leads. Drag a card to move it between stages.
Queue viewSearch name, email, phone
Unanswered5New today1Call — no email on file0Awaiting client3
Initial Inquiry3
Avery & Sam Lindqvist2 min agoElla replying
Sofia Marchetti1h ago · Unassigned
The Delgado wedding3h ago · Unassigned
Contacted4
Cassidy Moore5d ago · Unassigned
The Okafor–Bennett wedding1d ago · Unassigned
Jordan & Lee Whitfield13d ago · Unassigned
Live Oak Farm inquiry7d ago · Unassigned
Discussion in Progress3
Marc Shuster14d ago · Unassigned
Megan Hollis & Daniel Reyes4 min ago · Unassigned
Hannah Ortiz & Ben Cole3d ago · Unassigned
Tour Booked4
Priya Raman2h ago · Unassigned
Andrew Breske7d ago · Unassigned
The Nakamura wedding20d ago · Unassigned
Tomas & Ingrid Weber20d ago · Unassigned
Venue Profile29
Back to Venues
Center Court
The long table
Grand Ballroom
Court Yard
Center Court · evening
+22
Celebrations on the River – Venue Profile
La Crosse, WIUp to 400 guests (largest room: Center Court)3 roomsVisit website
Ella is trained on this venue
PricingPackagesPoliciesFAQsBrand voiceCatering rulesCatering rules14 facts · updated Tuesday by DanaOutside caterers need a licence on file. Kitchen access from 2pm. No open flame indoors.Used in 31 replies this monthFloor plansAvailability
Rooms
Grand Ballroom · 275
Center Court · 400
Court Yard · 325
Packages
Classic
Signature
Weekend takeover
Policies
Outside catering
Rain plan · terrace
Noise · 11pm
How she answers from this profile
“Can we bring our own caterer?”Outside catering is welcome with a licensed vendor. The kitchen fee is included on the Signature package.Policies
“What happens if it rains for a terrace ceremony?”The Court Yard is held as the rain plan for every terrace ceremony, and the call is made by noon.Rain plan
“How late can the band play?”Music ends at 11pm. Last call is 10:30, and sparkler exits happen on the terrace.Policies
Venue Profile29
Back to Venues
Center Court
The long table
Grand Ballroom
Court Yard
Center Court · evening
+22
Celebrations on the River – Venue Profile
La Crosse, WIUp to 400 guests (largest room: Center Court)3 roomsVisit website
Ella is trained on this venue
PricingPackagesPoliciesFAQsBrand voiceCatering rulesCatering rules14 facts · updated Tuesday by DanaOutside caterers need a licence on file. Kitchen access from 2pm. No open flame indoors.Used in 31 replies this monthFloor plansAvailability
Rooms
Grand Ballroom · 275
Center Court · 400
Court Yard · 325
Packages
Classic
Signature
Weekend takeover
Policies
Outside catering
Rain plan · terrace
Noise · 11pm
How she answers from this profile
“Can we bring our own caterer?”Outside catering is welcome with a licensed vendor. The kitchen fee is included on the Signature package.Policies
“What happens if it rains for a terrace ceremony?”The Court Yard is held as the rain plan for every terrace ceremony, and the call is made by noon.Rain plan
“How late can the band play?”Music ends at 11pm. Last call is 10:30, and sparkler exits happen on the terrace.Policies
Venue Profile29
Floor PlansVenue Defaults
Celebrations on the River — manage room layouts and client-visible templates.
Grand Ballroomcap. 275Center Courtcap. 400Court Yardcap. 325
Grand Ballroom
Capacity: 275 · 8 layouts
New layout
Search layouts by name, room, or tag…
Nakamura · plated 180
Grand Ballroom
Ella drafted
18 tables · 24 objectsJust now
Open in editor
Banquet
Grand Ballroom
DefaultClient visible
6 tables · 9 objects25d ago
Open in editor
Ceremony + reception
Grand Ballroom
Internal
0 tables · 4 objects19d ago
Open in editor
Head table · 200
Grand Ballroom
Internal
14 tables · 31 objects20d ago
Open in editor
Cocktail hour
Grand Ballroom
Client visible
8 tables · 12 objects6d ago
Open in editor
Hollis & Reyes · draft
Grand Ballroom
Ella drafted
20 tables · 26 objectsJust now
Open in editor
Sunday brunch
Grand Ballroom
Internal
5 tables · 7 objects40d ago
Open in editor
Long tables · 140
Grand Ballroom
Client visible
10 tables · 18 objects12d ago
Open in editor
Corporate · theatre
Grand Ballroom
Internal
0 tables · 22 objects31d ago
Open in editor
Leads29
Unanswered5New today1Call — no email on file0Awaiting client3
The Nakamura weddingProposal sent2d agoElla repliedUnassigned
Avery & Sam LindqvistInitial inquiry2 minElla repliedUnassigned
Hannah Ortiz & Ben ColeProposal sent3d agoUnassigned
Sofia MarchettiTour booked1 dElla repliedUnassigned
Live Oak Farm inquiryContacted7d agoUnassigned
Tomas & Ingrid WeberTour booked20d agoUnassigned
Megan Hollis & Daniel Reyes
A Saturday in September · 200 guests · Grand Ballroom · WeddingWire
Hand to DanaWith Dana
EmailTextCallVideo
Ella’s summary for DanaAsked about the Grand Ballroom and catering rules on Thursday night. Replied with two open Saturdays, the catering details and tour options. Tour confirmed for Saturday 10am. Wants to talk about a custom menu for a guest with allergies — needs a person.
Timeline
9:40pm ThuInquiry received from WeddingWire
9:46pm ThuElla replied · dates, catering, tour options
10:14pm ThuCouple confirmed tour · Saturday 10am
4:06pm SunNurture sent · Grand Ballroom weddings, menu
Just nowHanded to Dana with full context
Priya Raman
Saturday 14 March · 140 guests · Grand Ballroom · Phone
Call
EmailTextCallVideo
NotesWants a vegetarian menu for 40 and the rain plan for the terrace ceremony.
Timeline
2:10pm TueCalled · vegetarian menus, parking, rain plan
2:11pm TueElla answered from the venue profile · sent the menu
2:40pm TueTour booked · Saturday 10am
9:00am WedReminder scheduled · Friday 9am
Tour · Saturday 10:00am · Grand BallroomReminder Fri 9am
Marc Shuster
A Friday in June · 120 guests · Court Yard · Email
Call
EmailTextCallVideo
NotesTwo Fridays left in June. He asked about the Court Yard for a ceremony.
Timeline
14d agoInquiry received · pricing and packages
14d agoElla replied · Classic and Signature packages
9d agoFollow-up sent · no reply yet
TodayOverdue · Ella drafted a nudge
Draft · awaiting approval
Hi Marc — still thinking about June? The Court Yard has two Fridays left, and I can hold one for you until Monday if that helps.
ApproveEditReject
Sent to Marc · 9:52pm · follow-up scheduled for Thursday
The second a new lead comes in from WeddingWire, your website, phone calls, Google, Instagram, Facebook — wherever. Ella goes to work — replying in seconds across text, email, chat, voice, and DMs. She sends a personalized reply, custom proposal, book tours, and follows-up. She answers the hard questions, knocks down objections, and builds real excitement. By the time the couple walks through your door, they’re already half-sold. What the platform does
Once your settings are approved, Ella runs the playbook for you — consistently, automatically, and at scale.
Ella’s playbook
Celebrations on the River
Approved by Dana · Tue 4:12pm
Draft modeEvery message waits for a person to approve it.
Pause EllaOne switch. Everything stops until you flip it back.
What she can answer
PricingPackagesAvailabilityCatering rulesPoliciesRain planParkingDiscounts· asks Dana
What she can send
Replies to inquiriesSends
Tour bookingsSends
Quotes & proposalsDrafts · you approve
AgreementsDrafts · you countersign
When she follows up
Day 1Day 3Day 7Day 14Monthly
Quiet hours 9pm–8am · never on a wedding day
Pricing & packages
2026 rate cardClassicSignatureWeekend takeover
Only these. She never invents a price.
When she hands off
Discount requests
Over 300 guests
Allergies and dietary needs
Anyone who asks for a person
to Dana, with the full thread
Running the playbook · 4 conversations open · 2 drafts waiting for you
Ella at work
Thursday night to Saturday morning. Scroll to follow it.
9:40pm, Thursday
The inquiry lands.
A Saturday in September, 200 guests, ceremony and reception, interested in the Grand Ballroom and catering rules.
New inquiry · WeddingWire9:40pm
Megan Hollis & Daniel Reyes
A Saturday in September
200 guests
Ceremony + reception
Grand Ballroom
Catering rules?
Ella is reading it
9:46pm, Thursday
Ella instantly responds
Ella sends a personal reply with 2 available dates, additional info and a sneak peek video, along with catering details, and potential options to tour the venue.
Ella replied9:46pm
Hi Megan and Daniel — the Grand Ballroom is open on two September Saturdays, and 200 guests sits comfortably. Catering details and a sneak peek of the room are below…
Sat 12 SepSat 26 Sep
Sneak peek: the Grand Ballroom, set for 200
Tour options offered: Sat 10am · Sun 1pm · Wed 5pm
10:14pm, Thursday
The tour gets booked
The couple responds with a big thank you and confirms the tour for next week Saturday at 10am.
Thank you so much!! Saturday at 10 works for us.
10:14pm
Tour bookedNext Saturday · 10:00am · Grand Ballroom
4:06pm, Sunday and Wednesday
Lead nurturing starts
The couple receives a link of past weddings in the Grand Ballroom, catering menu, ceremony options, and a personal note saying we can’t wait to see you Saturday.
Past weddings in the Grand Ballroom
Catering menu · ceremony options
We can’t wait to see you Saturday.
Sunday 4:06pm · Wednesday 4:06pm
10:01am, Friday
Tour reminder
Couple is asked to confirm their tour tomorrow via text.
Hi Megan — still good for tomorrow at 10am? Reply Y to confirm.
Friday 10:01am · text
Y!
10am, Saturday
Tour day & date booked
The tour goes terrific and the couple could not be any more thrilled with hosting their wedding at your venue. Date is booked.
Date booked
Saturday 26 September · Grand Ballroom · 200 guests
Agreement drafted · Dana countersigns
Each venue sets her name, her voice, and her picture.
Your Rules. Your Voice. Your Agent.
Ella does not guess how your venue works. She is built around your venue — your voice, your values, your way of doing business. That means couples get answers that sound like your team, reflect your offers, follows your rules, and stays aligned with your standards.
Can we see the Grand Ballroom on Saturday morning?
DDanaEvents director
Rebuild the Okafor quote with the plated menu.
CCassidyBride
What’s the rain plan for the terrace ceremony?
Hollis & Reyes · September 26New chat
Could we do a first look on the terrace before the ceremony? And is the plated menu still an option for 140?
Ella is drafting
Ella9:47pmDraft · awaiting approval
Yes to both. The terrace is yours from 3:15 for a first look, and the plated menu holds at 140. I have the two vegetarian counts from your last call. Here is the day as it stands now:
Run of show
Saturday 26 September · Grand Ballroom · 140 guests
3pm4567891011pm
Sunset 7:12
Terrace
First lookSparklers
Grand Ballroom
CeremonyDinnerDancing
River lawn
Cocktails
Kitchen
PlatingServiceCake
Terrace held 3:15–3:45 for photographs · plated service confirmed for 140, two vegetarian
Want me to send this over to Megan and Daniel?
ApproveEditRejectWaiting on Dana
Dana approved · sent to the couple 9:51pm
Perfect. One more: can we add a sparkler exit at 10?
Ella is drafting
Draft · awaiting approval
Sparklers are fine on the terrace after 9:30. I have added a 10:00 exit to the run of show and flagged it for the fire marshal’s note.
Ask Ella…
PPriyaBride
Is the 26th still open for 140 guests?
MMarcusGroom
Can we see the Grand Ballroom on Saturday morning?
DDanaEvents director
Rebuild the Okafor quote with the plated menu.
CCassidyBride
What’s the rain plan for the terrace ceremony?
The difference is scale
Ella can support dozens of planning conversations at once, 24/7, without dropping details or slowing down.
WeddingWire11:40pm
Hi! Is a Saturday in September still open for 200? We love the Grand Ballroom.
Ella11:41pm
Yes. The 12th and the 26th are open, and 200 sits comfortably in the Ballroom. Two tour times are below…
She drafts. You approve, edit or reject. Nothing reaches a couple that you have not allowed.
Everything the booking actually runs on.
Ella is the front of house. Behind her sits the rest of the platform — the tools your team and your couples use to get from a first inquiry to a finished wedding.
When leads get answered faster, follow-up stays consistent, and routine communication no longer depends on who has time to send it, venues move more business without adding more overhead.
Built by people who understand venue operations, not just software.
Built by Adam J. Etrheim — Owner/Operator of 3 Award-Winning Venues, Hosting Up To 200+ Events Annually, Since 2012.
Alpha Venue was designed around the real work of wedding venues. It’s for operators who care about speed, standards, profitability, and guest experience — and who want automation that actually works in the real flow of venue sales and planning.